profile

Darcy Eikenberg, PCC

when good people need to say hard things (scripts)

Published about 2 months ago • 1 min read

I KNOW you've been there, Reader. I'm there right now.

When someTHING's not working right.

Where someBODY needs to say something.

And as you look around, you realize that somebody is now YOU.

(Gulp.)

No matter whether you're a leader of people with official performance management responsibilities, or if you're part of a project team that's going astray, here's the truth:

You'll someday be in a spot where you have to say hard things to a good person.

(Yup, someone who might even remind you a little of you.)

And when you get there, you may need help figuring out what to say.

So I've gathered strategies & scripts for you here:

How to Say Hard Things to Good People at Work

How 'bout you, Reader? Ever had to say a hard thing to a good person? What worked? What didn't? What surprised you, & what would you do next time? I love hearing from you--just hit REPLY and share your hard-earned wisdom.

(Or, y'know, you can also always hit REPLY and ask a question, too, even if it's unrelated. Since you're part of my Insider Community here, I like to give you the inside edge on anything you're dealing with--but I can't help if you don't ask.)

You're good people, Reader. Thanks for being here, and thanks as always for bringing your superpowers to work. We need you!

Always, Darcy

P.S. Join me for my next Ask Me Anything LIVE on LinkedIn, Tuesday, March 26 at 1 Eastern. Last time, we dug into questions about connecting more and building more trust across teams--juicy stuff! Add it to your calendar here, and you can always leave me your Q in confidence here, too. See you there, and feel free to share with your friends and colleagues on LinkedIn, too. --D

Darcy Eikenberg, PCC

I help leaders how to help their people stay & grow in the new world of work

So you REALLY want to be a better people leader—or want to grow more effective people leaders across your organization—but it all feels so darn complicated these days, right? Hybrid workforces. Increased demands on pay and time off. Turnover turbulence. Economic headwinds. Fill in your company's crisis du jour here. 😱 I help leaders create fresh solutions to people problems, especially when it comes to retaining and motivating their best people. In a nutshell, I help you help people stay—and grow, and thrive. And when your people grow, you do, too. **Please know you're not alone. I see you, and I can help. One way to start is to sign up for my weekly Insider strategies and stories—ideas I only share with my private clients and with you directly in email. **

Read more from Darcy Eikenberg, PCC

I'll often admit to asking for forgiveness instead of permission, Reader. Maybe you're the same way. So I'm always surprised when I talk to someone who's waiting for permission to do something they know is the right thing to do. I get it--doing what we know is right can feel risky in a world where not everyone agrees on "right." Our relationships—especially in a remote and/or time-strapped workplace— can feel easily crackable if we unintentionally injure or insult someone. 😳 So we tend to...

4 days ago • 1 min read

Recently, Reader, you might have seen my article in the Harvard Business Review offering strategies for when your colleagues have an outdated perception of you. (Read it here if you missed it--may require a free sign-up). Misperceptions about what you can do can cause you to miss out on new projects and be stuck in things you've done forever, which can get boring fast. But what if others are just forgetting or overlooking how you can help? In today's wild world of "who's working from where...

11 days ago • 1 min read

I remember the feeling so well, Reader . . . (cue the wayback machine) I'd just closed a $1MM+ consulting deal with the mercurial but powerful EVP of HR at my client's Fortune 50 company. It was the biggest contract in our region to date that didn't involve software--just services. MY team's services--communication and change management. Services no client had paid us a million buckaroos before to do. The traditional sales leader hadn't wanted to be involved. "A" (that's what we'll call him)...

18 days ago • 2 min read
Share this post